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What problem are we actually trying to solve?

Before tools, vendors, or demos—force clarity. This structured format follows A3/DMAIC problem definition standards.

In one sentence, the real problem is…
The canonical short label shown in registry, reports, and decision records. Keep it under 140 characters.

0/140

Structured Problem Statement
Fill in each field. The system will compose them into a professional problem statement.

206/300

207/300

Baseline & Target Metric
The single number that proves improvement. Auto-seeds Step 5 success criteria before any stakeholders respond.
Suspected root cause(s)
Optional — your hypothesis for why this is happening. Shown beside stakeholder-suspected causes in the decision brief.
Problem owner confidence
How well-evidenced is this problem statement? If low, Step 4 will add an evidence-strengthening readiness item.
Canonical Problem Statement
This is what stakeholders and decision records will display

"In Medical-Surgical and Telemetry units across both campuses (340 beds, ~120 nursing staff per shift)., nurse managers spend 4+ hours per week manually reconciling patient handoff documentation across three disconnected systems, leading to delayed care transitions and an 18% error rate in shift-change orders., resulting in Delayed discharges averaging 2.1 hours per patient, contributing to ED boarding and an estimated $1.8M annually in avoidable length-of-stay costs., The target is a unified handoff workflow where clinical documentation flows automatically between ehr, bed management, and nursing assignment systems — reducing reconciliation time to under 30 minutes and errors below 3%., within must integrate with existing epic ehr; cannot disrupt current bcma workflows; union contract limits mandatory training to 4 hours per quarter.."

Problem Definition Quality
Composite score across A3/DMAIC checks: clarity, baseline metric, evidence source, scope, one-line statement.
4 / 7Adequate

4/7 checks passed· Conditional

Where does this break?
Which functional domain is failing? Drives Step 2 path selection and OECD framing.
Based on what you wrote:
Who absorbs the pain?
Which roles feel the consequences daily? Used to suggest Step 3 stakeholders.
Based on what you wrote:

If no one clearly owns the pain, adoption will fail.

Why now?
What happens if this problem is not addressed in the next 12–24 months?